At VandaStride, we respect the privacy of every individual who visits our online shoe platform. This document explains how we manage personal information in accordance with the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong.
By using our website, you agree to the terms outlined here.
Information Collection
When you browse our footwear collection or complete a purchase, VandaStride gathers specific details necessary for our operations. This includes your name, delivery address, contact number, and email. We also collect data through cookies to understand how you interact with our site.
This helps us provide a smoother shopping experience tailored to your preferences. Providing this data is generally voluntary, though certain details are required to process your orders and shipping.
Purpose of Data Usage
VandaStride uses your personal details for clearly defined activities. These include:
- Processing your shoe orders and handling deliveries.
- Communicating regarding your account or inquiries.
- Sending updates about new arrivals or seasonal shifts if you have opted in.
- Improving our website functionality through traffic analysis.
We observe strict limits on data usage. Your information is only used for the reasons stated at the time of collection. If we wish to use your data for a new purpose, we will seek your express consent first.
Sharing and Disclosure
We do not sell your personal details. However, to fulfill our service to you, we share information with essential third-party partners. This includes shipping companies that deliver your shoes and payment processors that handle transactions. We also use digital tools, such as those provided by Google, to display relevant advertisements to you on other websites based on your previous visits to VandaStride. You can manage these advertising preferences through your browser settings or Google’s settings page.
Data Security and Storage
VandaStride implements sensible physical and digital measures to protect your information from unauthorized access or loss. We retain your personal data only as long as necessary to fulfill the purposes for which it was gathered or to meet legal requirements.
Once your data is no longer needed, we take steps to erase or anonymize it.
Your Rights Under the PDPO
As a resident of Hong Kong, the PDPO grants you specific rights regarding your data. You may request access to the personal information we hold about you. If you find any inaccuracies, you have the right to ask for a correction.
Furthermore, if you no longer wish to receive marketing messages from us, you can opt out at any time by following the instructions in our emails.
Contacting VandaStride
If you have questions about this policy or wish to exercise your rights to access or correct your information, please reach out to us. We are committed to addressing your requests promptly and professionally. You can contact our team via email at: contact@vandastride.com
We may update this policy occasionally to reflect changes in our practices or legal requirements in Hong Kong. We encourage you to review this page periodically to stay informed about how we protect your privacy.
Company Name: VandaStride
Contact Email: contact@vandastride.com
Working Hours: 9 AM to 6 PM, HKT, Monday to Friday